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    Customer Service

    Our Promise

    At Stag's Leap Wine Cellars, we are just as devoted to superior customer service as we are to producing exceptional Stags Leap District wines. Whether you're shopping with us online, by phone or at our wine shop, you can count on our helpful Concierge team to answer any questions you might have along the way.

    Shipping & Service

    We cannot ship to these states due to restrictions.
    Below are the states we can ship to, as noted in green.
    Arizona(12 cases/year)
    Connecticut(25 bottles/62 days)
    District of Columbia(1 case/month)
    Florida(permitted only to certain wet areas)
    Georgia(12 cases/year)
    Hawaii(6 cases/year)
    Idaho(24 cases/year)
    Illinois(12 cases/year)
    Kansas(12 cases/year)
    Maine(12 cases/year)
    Maryland(18 cases/household/year)
    Massachusetts(12 cases/year)
    Minnesota(2 cases/year)
    Missouri(2 cases/month)
    Montana(18 cases/year)
    Nebraska(1 case/month)
    Nevada(12 cases/year)
    New Hampshire(12 cases/year, permitted only to certain wet areas)
    New Mexico(2 cases/month)
    New York(36 cases/year, permitted only to certain wet areas)
    North Carolina(2 cases/month)
    North Dakota(3 cases/month)
    Oregon(5 cases/month)
    Pennsylvania(36 cases/year)
    South Carolina(2 cases/month)
    South Dakota(12 cases/year)
    Tennessee(1 case/month - up to 3 cases/year)
    Texas(45 bottles/month - up to 181 bottles/year)
    Vermont(12 cases/year)
    Virginia(2 cases/month)
    West Virginia(2 cases/month)
    Wisconsin(12 cases/year)

    To ensure extreme weather conditions or temperature variances do not impact the quality of your wine, most orders will only be shipped Monday through Wednesday via 2nd day air shipping, and Monday through Thursday for overnight shipments. Please contact us in advance for orders that need to go out the same day. An adult signature is required for all deliveries. LEARN MORE